Description
CRHC is looking for a full-time Registered Nurse to work 40 hours a week as a Surgical Navigator. The schedule includes M-F, 7:30 am - 4:00 pm.
PRIMARY FUNCTION:
Responsible for Advancing Exceptional Care by prioritizing Safety and Quality in every aspect of patient care. This role is committed to fulfilling essential duties that enhance patient outcomes, operational efficiency, and overall healthcare standards, ensuring all actions align with the philosophy, goals, and objectives of Clarinda Regional Health Center (CRHC). By maintaining the highest level of care, this position supports CRHC’s dedication to fostering a safe, compassionate, and high-quality healthcare environment for our patients and community.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
At CRHC, our core values—Compassion, Advancing, Relationships, and Exceptional—are at the heart of everything we do. These values drive our commitment to Advancing Exceptional Care, ensuring that we provide the highest quality care to our patients while supporting and empowering our team members. We believe in creating a compassionate environment where relationships are nurtured, collaboration is encouraged, and excellence is expected.
As a member of our team, you will embody these values in your daily work by:
Compassion: Demonstrating empathy and kindness in every interaction, recognizing the unique needs of our patients and colleagues.
Advancing: Embracing innovation, continuous learning, and striving for improvement in all aspects of patient care and team collaboration.
Relationships: Building trust through open communication and teamwork, fostering a supportive atmosphere that prioritizes respect and understanding.
Exceptional: Holding yourself to the highest standards, delivering superior care, and contributing to a culture of excellence that impacts both patients and colleagues.
Surgical Scheduling
Schedule surgeries and ensure all documentation is complete, including signed consents per hospital policy, insurance approvals, and surgical orders.
Coordinate with surgical team members to align procedures with the hospital’s operational capacity.
Prioritize cases based on medical urgency and department guidelines.
Patient Coordination
Act as a liaison between patients, surgeons, primary care providers, and the surgical team to facilitate pre-operative and post-operative preparations.
Communicate with patients to provide clear pre-operative and post-operative instructions, procedure details, and address concerns.
Verify insurance coverage and obtain necessary pre-authorizations for surgeries.
Schedule all related appointments, including with external providers such as primary care physicians, dentists, or specialists.
Conduct patient interviews to document medical history, collect required paperwork, and prepare surgical charts.
Quality and Safety Improvement
Participate in quality assurance initiatives to enhance surgical outcomes and streamline operations.
Assist with gathering and reporting data on surgical volume, case times, and patient outcomes.
Identify opportunities for improvement and implement process changes in collaboration with leadership.
Maintain compliance with all hospital policies and regulatory standards.
Communication and Collaboration
Serve as the primary contact for surgical inquiries from patients, families, and the healthcare team.
Attend interdisciplinary meetings and actively contribute to patient care planning.
Promote teamwork and a positive work environment within the department.
Ensure timely and effective communication to provide comprehensive patient care.
Professional Development and Teamwork
Maintain a professional appearance and demeanor, serving as a role model for the department.
Engage in continuing education and training to stay current with surgical practices and healthcare trends.
Foster a collaborative and supportive workplace culture.
Demonstrate flexibility and adaptability to new healthcare technologies and procedural updates.
Quality Program Participation
Actively participates in CRHC’s Quality Program, committees, performance improvement initiatives, and operational support activities.
Demonstrates a commitment to Quality Improvement (QI) practices.
Regularly attends Department huddles.
Completes tasks as outlined on the Department Huddle Board.
Other Responsibilities
Performs additional duties as assigned to support the strategic initiatives of CRHC.
Requirements
QUALIFICATIONS:
Education and/or Experience
Graduate from an approved school/college of nursing
Minimum one (1) year experience in rural health preferred.
Minimum one (1) surgical services, patient coordination, or health-related roles.
Certificates, Licensure, Registrations
For job-specific certifications refer to the Education Certification Requirements by Job Category:
Registered Nurse or Licensed Practical Nurse in the State of Iowa
WORK SCHEDULE & SHIFT REQUIREMENTS:
The facility operates 24/7; however, work schedules may vary based on departmental needs to ensure the highest standard of patient care and operational efficiency. Flexibility will be expected.
Weekend and Holiday rotation as needed.
Eligible for shift differentials where applicable.
Position is classified as non-exempt and eligible for overtime in accordance with labor laws.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position involves a combination of physical activities necessary to perform essential job functions effectively. The employee should be able to:
Sit, stand, and walk for varying lengths of time throughout the workday.
Lift, push, pull, or carry light to moderate loads, with assistance available for heavier items.
Use fine motor skills, including grasping, reaching, and handling equipment or materials as needed.
Perform routine movements, such as typing, writing, or handling supplies.
Bend, stoop, kneel, or crouch occasionally for job-related tasks.
See and hear well enough to read documents, operate equipment, and communicate effectively.
Work in a dynamic environment, adapting to occasional changes in pace or setting.
Reasonable accommodations will be considered to support individuals in performing essential job functions.
